Engineering Saudi Arabia's Autonomous Enterprise, on SAP.
Tihama Solutions is an SAP Registered Partner helping enterprises across the Kingdom and the GCC move from legacy ECC to SAP's AI-native core. We deliver RISE and GROW migrations, SAP Business AI & Joule agents, multi-model integration with Claude, Copilot and Gemini, plus the infrastructure, Odoo and support contracts that keep it all running.
Tihama Solutions is a registered SAP Partner.
Tihama Solutions holds SAP Registered Partner status under a formal PartnerEdge agreement, giving us authorization to sell, implement and support SAP solutions, plus direct access to SAP's partner enablement, certification tracks and go-to-market resources. We're also an HP Business Partner.
A direct line into SAP, without the overhead.
- Operating since 2000, with 65+ SAP-certified consultants across Jeddah, Riyadh and Dammam.
- Direct access to SAP's roadmap, licensing guidance and the SAP Business AI Platform enablement track.
- A lean commercial structure, so the cost savings are passed through to your project rather than absorbed into partner overhead.
- One accountable team across the full SAP portfolio, from core ERP to HR, customer experience and procurement.
One delivery partner across the full SAP business suite.
Tihama does not stop at core ERP. We plan, implement and support across the breadth of SAP's portfolio, so finance, HR, sales, procurement and IT get one accountable team instead of five different vendors.
SAP S/4HANA
Finance and controlling, manufacturing and supply chain, on RISE or GROW with SAP, extended cleanly through SAP Business Technology Platform.
- Finance, controlling and treasury
- Manufacturing, plant maintenance and quality
- Digital supply chain: IBP, EWM and transportation management
SAP SuccessFactors
Full employee lifecycle on SuccessFactors, moving toward the Autonomous HCM model SAP introduced in 2026, with Joule Assistants supporting payroll, upskilling and scheduling.
- Employee Central, recruiting and onboarding
- Performance and goals, learning and compensation
- Joule-assisted payroll, workforce scheduling and upskilling
SAP Customer Experience
SAP CX connects marketing, sales, service and commerce into one customer view, with AI embedded in quoting, service handoffs and campaign execution.
- Sales Cloud and Service Cloud (CRM)
- Commerce Cloud
- SAP Engagement Cloud for marketing and customer engagement
SAP Ariba & Fieldglass
Next-gen SAP Ariba puts Joule directly into sourcing and contracting, while Fieldglass covers the contingent workforce, both now running live Joule agents.
- Sourcing, procurement and supplier risk
- Joule-assisted bid analysis and contract drafting
- Fieldglass contingent workforce management
SAP Business Data Cloud
SAP's unified data and analytics foundation, with SAP Analytics Cloud handling planning and visualization on top, plus zero-copy links to Databricks, Snowflake, BigQuery and Microsoft Fabric.
- SAP Analytics Cloud: planning, forecasting and dashboards
- Zero-copy integration with major data platforms
- Line-of-business AI agents built on governed, unified data
SAP Business Technology Platform
The clean-core extensibility layer behind every implementation we deliver, and the foundation Joule Studio and the AI Agent Hub run on.
- Integration Suite for SAP and non-SAP connectivity
- Clean-core extensions and custom applications
- Joule Studio and AI Agent Hub (see SAP Business AI below)
Sources: SAP News: Autonomous HCM, SAP News: SAP CX Q2 2026, SAP News: Next-Gen SAP Ariba, SAP News: SAP Business Data Cloud.
From chatbot to core: SAP's Autonomous Enterprise, explained.
At Sapphire 2026, SAP consolidated SAP Business Technology Platform, SAP Business Data Cloud and SAP Business AI into a single governed environment: the SAP Business AI Platform. Joule, once a chatbot overlay, is now the primary gateway through which people and systems interact with the entire SAP stack. Tihama helps clients stand this up, agent by agent.
Unified data & process knowledge
SAP and non-SAP data joined through SAP Business Data Cloud, with SAP's own process and domain knowledge layered on top, giving every agent the grounding it needs.
200+ agents, 2,500+ skills
Joule Studio 2.0 gives enterprises a fully managed way to build and run AI agents across finance, supply chain and HR. SAP now ships 200+ domain agents built on 2,500+ Joule Skills, with free design-time access for customers and partners through the end of 2026.
SAP AI Agent Hub
Every agent, whether SAP-built or Tihama-built, is tracked, monitored and governed centrally, with compliance guardrails suited to regulated Saudi and GCC environments.
Agentic readiness & build services
- Business AI & Joule Studio 2.0 onboarding and enablement
- Custom Joule agent design for finance, supply chain, HR and procurement
- AI Agent Hub governance, monitoring and access controls
- Arabic-first conversational design and ZATCA-aware finance agents for KSA compliance
Measured productivity gains
Early SAP data shows developers seeing roughly a 20% productivity increase automating routine coding tasks with Joule, and unit testing sped up 15–20% through AI-generated test cases. Tihama carries these same gains into every implementation and AMS engagement.
Sources: SAP News: Joule Studio, SAP News: Autonomous Enterprise, SAP Business AI Release Highlights.
One governed core. Every frontier model.
SAP's Business AI Platform is deliberately model-agnostic. Instead of betting on a single LLM, SAP has wired Joule directly into the industry's leading reasoning engines, and Tihama configures, governs and tunes each one inside your landscape.
Claude, the primary reasoning layer
Announced as a cornerstone of SAP's Autonomous Enterprise strategy at Sapphire 2026, Claude is embedded via the Model Context Protocol (MCP) as the primary external reasoning model across 224+ Joule agents spanning S/4HANA, SuccessFactors and Ariba.
- MCP server integration & agent orchestration
- Claude-tuned Joule agents for complex reasoning tasks
Copilot & Azure OpenAI (GPT)
Joule and Microsoft 365 Copilot connect agent-to-agent (A2A), so a question asked in Teams or Copilot can be routed straight into SAP, and Joule can pull Microsoft 365 context in return. GPT-4o and other OpenAI models are available inside SAP's Generative AI Hub via Azure OpenAI Service.
- Joule ↔ Microsoft 365 Copilot A2A bridging
- Generative AI Hub model routing & governance
Gemini Enterprise
SAP and Google Cloud link Joule to Gemini Enterprise over the open A2A protocol, with zero-copy data access through SAP Business Data Cloud Connect for BigQuery, first applied to marketing and CX inside SAP Engagement Cloud and SAP Customer Experience.
- BDC Connect for BigQuery setup
- Gemini-powered marketing & CX agent deployment
Tihama Solutions is an independent SAP Registered Partner. Anthropic, Microsoft and Google are not affiliated with Tihama Solutions. These integrations are delivered as part of SAP's own multi-model ecosystem. Sources: SAP & Anthropic, SAP on Azure, SAP & Google Cloud.
From ECC to the Autonomous Core.
SAP ECC leaves mainstream maintenance in 2027. Every organization still on-premise is choosing a path to the cloud right now, and Tihama plans and executes that move, whichever route fits your landscape.
RISE with SAP
A guided, agent-led path from on-premise ECC or S/4HANA into SAP Cloud ERP Private. Complex custom code and years of historical data move with you, while SAP manages the infrastructure and you keep high modification rights.
- Best fit for large, established enterprises with deep customization
- Lift-and-shift "soft landing" that preserves existing investment
- SAP-managed infrastructure, full RISE support bundle included
What we deliver
- Custom-code impact analysis & remediation planning
- HANA sizing, technical migration and cutover management
- Business process validation against your as-is landscape
- Post go-live hypercare and AMS handover
GROW with SAP
A standardized, rapid path to SAP Cloud ERP Public, built on best-practice processes and a clean core. Ideal for growth-stage organizations, subsidiaries, and greenfield rollouts that don't carry decades of customization.
- Best fit for fast-growing or mid-market organizations
- Pre-configured, industry best-practice processes out of the box
- Faster go-live, lower total cost of ownership
What we deliver
- Fit-to-standard workshops and scope fixing
- Clean-core extension strategy on SAP BTP
- Rapid, template-led implementation and rollout
- Change management and Arabic/English user enablement
| Dimension | RISE with SAP | GROW with SAP |
|---|---|---|
| Deployment | Private cloud, single-tenant | Public cloud, multi-tenant |
| Starting point | Existing ECC / S/4HANA (brownfield) | New or standardized landscape (greenfield) |
| Customization | High modification rights retained | Clean-core, extensions via SAP BTP |
| Typical timeline | 12–24 months | Faster, template-driven rollout |
| Best fit | Large enterprise, complex legacy | Mid-market, subsidiaries, fast growth |
Tihama's five-stage migration path
Assess
Landscape discovery, custom-code inventory and cloud readiness scoring.
Clean Core
Custom-code remediation and extension strategy on SAP BTP.
Migrate
Technical HANA / S/4HANA migration and data conversion.
Validate & Cutover
Business process validation, UAT and go-live cutover.
Hypercare
Stabilization, then handover into ongoing AMS support.
Sources: ASUG: RISE Migration & Modernization Program, sap.com/rise.
Coming from a different ERP? We migrate the history too.
Most of our RISE and GROW engagements begin with historical data sitting somewhere other than SAP. Tihama plans and executes the data migration alongside the implementation, so nothing gets left behind on the old system.
- Oracle E-Business Suite and Oracle Fusion, including finance, supply chain and project history
- Microsoft Dynamics (365, AX and NAV), including finance, HR and CRM data
- Sage and other regional or industry ERPs
- Spreadsheet-based and homegrown legacy systems with no clean data model
Everything an SAP landscape needs to stay fast, clean and covered.
Application Management, around the clock
Tiered AMS contracts across Standard, Priority and Mission-Critical SLAs, backed by a blended delivery pod: onshore consultants in the Kingdom for governance, Arabic-language support and compliance, plus offshore teams extending coverage to a full 24/7 model at a lower blended cost.
Implementation gap analysis & cross-platform audit
Independent review of live SAP and non-SAP implementations: process gap heat-maps against SAP best practice, integration audits across SAP, Odoo, CRM, e-commerce and banking/ZATCA touchpoints, segregation-of-duties and authorization review, and a prioritized remediation roadmap.
IT infrastructure & cloud computing
Hybrid and multi-cloud hosting across AWS, Microsoft Azure, Google Cloud and SAP-managed RISE infrastructure; network and security architecture; identity & access management; disaster recovery and business continuity; HANA, Oracle and SQL database administration.
What a Tihama landscape audit hands you
- Full system & integration landscape map, SAP and non-SAP
- Gap heat-map scored by business and compliance impact
- Authorization & segregation-of-duties findings
- Master data quality assessment
- Prioritized remediation roadmap with effort estimates
Onshore + offshore, by design
Every engagement pairs a Saudi-based onshore lead, who owns stakeholder relationships, compliance and on-site cutover, with an offshore delivery pod handling build, testing and extended-hours monitoring. The result: enterprise coverage at a cost structure that fits a Registered-tier partner's lean overhead, passed straight through to you.
Odoo, enterprise agility without enterprise weight.
Not every entity in your group needs SAP's full footprint. Tihama implements Odoo as a lean, modular ERP for smaller subsidiaries, new business units and fast-moving operations, covering Sales, Inventory, Accounting, Manufacturing, HR, POS and CRM, then integrates it back into your SAP S/4HANA core for group-wide consolidation and reporting.
It's the same two-tier ERP strategy used by multinationals worldwide: SAP RISE at the corporate core, Odoo at the edge, one integration layer keeping the numbers in sync.
- Sales, CRM & e-commerce
- Inventory, purchasing & manufacturing (MRP)
- Accounting & ZATCA-compliant e-invoicing
- HR, payroll & attendance
- Point of sale & field service
- SAP ↔ Odoo middleware integration
Cross-industry delivery, tuned to local context.
SAP and SAP Business AI move differently in every sector. Tihama pairs SAP's industry solution maps with local regulatory and operating realities, including alignment to Saudi Vision 2030 programs.
Oil, Gas & Energy
RISE migrations for national energy operators; IoT-linked asset management via Business AI.
Manufacturing & Industrial
Clean-core S/4HANA, Joule-driven planning and shop-floor integration.
Retail & Consumer Goods
Joule-powered demand forecasting and Gemini-driven marketing agents.
Government & Public Sector
Arabic-first Joule agents, ZATCA compliance and Vision 2030-aligned digital services.
Healthcare & Life Sciences
Patient-data governance on SAP Business Data Cloud with strict access controls.
Financial Services & Insurance
Claude-reasoned risk and compliance agents inside governed AI Agent Hub guardrails.
Logistics & Supply Chain
Autonomous planning agents across S/4HANA supply chain and transportation modules.
Construction & Real Estate
Project systems, contractor management and two-tier Odoo rollouts for site offices.
Utilities & Infrastructure
Asset performance management and RISE-based grid operations landscapes.
Food & Beverage / Agribusiness
Batch traceability, cold-chain logistics and Odoo POS for distributed outlets.
Digital transformation, end to end.
A sample of the engagement profiles Tihama delivers: legacy systems retired, SAP stood up clean, and Business AI agents put to work on real operational problems.
About the profiles below. The client list above is real. The engagement narratives and figures below are illustrative composites of the type of work behind that list, not a one-to-one account of any single named client, since most enterprise SAP engagements carry NDA terms around specific project details. Ask us for a reference call on a live project.
Modernizing a plant floor without stopping the line
A regional automotive manufacturer was running a 15-year-old on-premise ERP that could no longer support real-time quality tracking across three plants.
ApproachTihama led a phased RISE with SAP migration with zero unplanned production downtime, deployed Joule agents for shop-floor exception handling, and connected quality data into SAP Business Data Cloud for live yield tracking.
One finance backbone across a multi-property group
A multi-property hospitality group needed one finance and procurement system across flagship hotels and smaller boutique properties, without forcing boutique staff onto a heavyweight ERP.
ApproachGROW with SAP anchored group finance and procurement, Odoo covered the boutique properties on a two-tier ERP model, and a Joule-powered front-desk assistant was piloted for guest requests.
Governed AI on a strict data-residency mandate
A private healthcare network was opening new facilities faster than its legacy HR and procurement systems could onboard them, while data residency rules ruled out a standard public cloud rollout.
ApproachRISE with SAP private cloud kept data residency under control, SuccessFactors unified clinical and non-clinical workforce management, and AI Agent Hub guardrails were configured to healthcare-grade access rules.
Replacing four disconnected tools with one CX core
An FMCG distributor was running separate, disconnected tools for sales, marketing, inventory and service across a wide retail footprint, with no shared view of the customer.
ApproachSAP Customer Experience unified sales, service and commerce, Gemini-powered marketing agents personalized campaigns at scale, and S/4HANA supply chain gave real-time stock visibility across every depot.
A decade of Oracle history, moved cleanly into SAP
A real estate and contracting group was running Oracle alongside spreadsheets across active projects, with no single source of truth for project costing or vendor performance.
ApproachTihama migrated over a decade of historical project and financial data out of Oracle into SAP S/4HANA, stood up project systems and contractor management, and onboarded suppliers through Ariba.
Twelve campuses, one financial and HR core
A private education group was running Microsoft Dynamics alongside disconnected campus systems, making group-level finance and HR reporting a manual, month-long exercise.
ApproachTihama migrated finance and HR history out of Microsoft Dynamics into SAP S/4HANA and SuccessFactors, and deployed Odoo at smaller campuses on the same two-tier ERP model used across other industries.
A lean SAP practice, built for the AI-native SAP stack.
01 20+ years, SAP-authorized
SAP Registered Partner status under a formal PartnerEdge agreement, backed by 65+ certified consultants and two decades of delivery in the Kingdom.
02 Model-agnostic AI practice
We're not locked to one LLM vendor. Claude, Copilot and Gemini are each configured to the task, inside SAP's own governance layer.
03 Two-tier ERP fluency
SAP S/4HANA at the core, Odoo at the edge, one consolidated view, a strategy most partners only talk about.
04 Onshore governance, offshore scale
Saudi-based leadership and compliance ownership, paired with offshore delivery pods for 24/7 coverage at a competitive cost.
05 Full stack, not just ERP
Infrastructure, cloud, network and security sit under the same roof as functional and AI delivery, all under one accountable partner.
06 KSA & GCC regulatory fluency
ZATCA e-invoicing, Arabic-first user experience, and delivery aligned to Saudi Vision 2030 digital transformation goals.
Ready to see where your SAP landscape stands?
Book a landscape assessment, and we'll map your current environment against SAP's RISE, GROW and Business AI roadmap, then hand you a prioritized plan.
- Partner Status
- SAP Registered Partner (PartnerEdge)
- Headquarters
- Building A, Prince Sultan Road, 12th Floor, Zahran Business Centre, Jeddah, Saudi Arabia
- Coverage
- Saudi Arabia & the GCC, onshore + offshore
- info@tihamasolutions.com
- Website
- www.tihamasolutions.com